Cancellation Policy

1. Order Cancellation Before Shipment
Request Cancellation: Customers can request the cancellation of their order within 24 hours of placing it.
Full Refund: If the order is canceled before it is shipped, a full refund will be issued to the original payment method.
2. Order Cancellation After Shipment
Shipping Costs: If the order has already been shipped, the customer may be responsible for the return shipping costs.
Partial Refund: A refund will be issued after the returned product is received and inspected. Shipping costs may be deducted from the refund amount.
3. Conditions for Returns and Cancellations
Product Condition: The product must be unused, in its original packaging, and in the same condition as when it was received.
Receipt or Proof of Purchase: A receipt or proof of purchase must be provided to process the cancellation or return.
Time Frame: The return or cancellation request must be made within 14 days of receiving the product.
4. Non-Returnable Items
Certain items are non-returnable, including:

Perishable goods (e.g., food, flowers)
Custom or personalized products
Downloadable software
Gift cards
5. Refund Process
Processing Time: Refunds will be processed within 7-10 business days after the returned product is received and inspected.
Notification: Customers will be notified via email once the refund has been processed.
Original Payment Method: Refunds will be issued to the original payment method used for the purchase.
6. Contact Information
For cancellation and return requests, please contact our customer service team at:

Email: [email protected]
Phone: +123-456-7890
Address: Paper App
7. Exceptions
Holiday Season: During the holiday season, the return window may be extended. Please refer to our holiday return policy for specific dates.
Promotions: Special promotional items may have different return policies. These will be clearly stated on the product page. 2025